Room service without a kitchen
QR cards go in the rooms, and your guests open the menu in their own language and order. Preparation, delivery and software stay on the restaurant’s side.
Guests order in their own language
A guest who scans the card downloads no app and signs up for nothing. The menu opens in their phone’s language, they pay online by card and follow the order live. The hotel has nothing to do in this flow.
- The menu shows in the languages the restaurant has switched on; the interface is hand-written in five
- A note or message a guest writes in their own language is read in Turkish at the restaurant
- Delivery goes to the room door or to reception
What hotels need and do not need
- No kitchen or staff
- The restaurant prepares the food and brings it to the room.
- No software or panel
- The hotel has no panel of its own; there is nothing to learn or install.
- No cash changes hands
- Guests pay online by card; there is no cash or change at reception.
- What the hotel is asked to do
- Let the cards go in the rooms and, if delivery is to reception, get the order up to the room.
Terms are set hotel by hotel
Each hotel has its own delivery point, estimated time, minimum order, delivery fee, service hours and commission rate. Room door or reception: you choose the delivery point together.
- A hotel-specific price difference can be set, as a plus or minus percentage
- Outside service hours the menu opens but ordering is closed
- When a card’s code is renewed, the old code stops working at once
How we start
Apply
Fill in the form and we will call you to talk it through.
Set the terms
Together we set the delivery point, service hours and commission rate.
Cards in the rooms
QR cards with room numbers are prepared and placed in the rooms.
Orders begin
We follow the first days with you and adjust to guest feedback.
A commission statement every month
At the end of the month the restaurant issues a statement showing your hotel’s delivered orders and commission. It is prepared as a PDF, and you do not have to log in to a panel.
- An order refunded after delivery shows as a negative line
- An order cancelled before delivery is not on the statement
- If your rate changes later, past months stay as they were
Let’s add your hotel
Fill in the application form; you can add your location, number of rooms and any questions.
Common questions
Does the hotel pay anything?
Software, QR cards and delivery are on the restaurant’s side. The hotel earns the agreed commission on orders from its rooms.
How is commission calculated, and how do I see it?
The rate is set hotel by hotel. It is calculated on the product total of delivered orders after discounts; the delivery fee is not included. A statement is prepared at the end of each month.
Does hotel staff need to do anything?
Not if delivery is to the room door. If you choose delivery to reception, getting the order up to the room is reception’s job.
What if a card is lost or misused?
The restaurant renews that room’s code in the panel. The old code stops working at once, and a new card is printed and placed in the room.
Let us start with your rooms
Fill in the form and we will call you to plan the setup together.