Ordered from the room, delivered to the door.
Guests scan the QR code in their room, read the menu in their own language and pay. We bring it up.
How does it work?
- 1
Scan
The card in the room has a QR code. The phone’s camera is enough; no app, no sign-up.
- 2
Choose
The menu opens in the guest’s language, with prices, options and allergens.
- 3
Pay
Paid online by card. No cash, no change at the door.
- 4
Delivered
Guests see where their order is; our courier brings it to the door.
Room service for your hotel, without a kitchen.
Details for hotels- No investment
- Software, QR cards and delivery are on us. No kitchen, staff or stock needed.
- Extra income
- You earn the agreed commission on every order placed from your rooms; we prepare the monthly statement.
- Happy guests
- A guest who gets hungry at night orders in their own language without calling reception.
Our kitchen. Food is cooked when the order comes in.
EatHub is not a delivery platform but a restaurant’s own service. We cook everything on the menu in our own kitchen.
- Our own kitchen
- No middlemen, no dark kitchen, no other restaurant. The team that cooks your order also brings it.
- Cooked fresh
- Nothing is cooked ahead and kept waiting; the kitchen starts when the order arrives.
- Fast delivery
- The hotels we work with are close by. The order screen shows the estimated delivery time.
- Hygiene
- Packages are sealed in the kitchen and reach the guest closed.
Easy for guests, effortless for you.
Multilingual menu
The menu opens in the language of the guest’s phone. Five languages are ready; more are added by AI translation.
- Türkçe
- English
- Deutsch
- Русский
- العربية
Live tracking
Guests see which step their order is at without reloading, and can message us if they have a question.
- Received
- Preparing
- On the way
- Delivered
Secure payment
Payment is taken through a licensed payment institution with 3D Secure. We never store card details.
- VISA
- Mastercard
- TROY
Frequently asked questions
Do guests need to download an app?
No. Scanning the QR code with the phone camera is enough; the menu opens in the browser, with no sign-up.
Does the hotel pay anything?
No. We prepare the QR cards and place them in the rooms. The hotel earns a commission on orders from its rooms.
When can guests order?
During the restaurant’s service hours. When it is closed the menu still opens and says when ordering opens again.
How is payment taken?
By card, online, when ordering. There is no payment at the door, so neither the courier nor reception handles cash.
Is the order delivered to the room or to reception?
We decide this with each hotel: the room door or reception. Guests see where it will be delivered on the order screen.
What if something is wrong with an order?
Guests message us through the chat on the order screen. We send the missing or wrong item again or refund it.
Let’s try it at your hotel.
Let’s start with a few rooms and see how your guests take to it.